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Câu 1 / 39
1. Câu hỏi
32. Which department does the man most likely work in?
Đúng
W: Hello, this is Julia Kramer calling from Human Resources.(32) I gave your department a laptop computer to be fixed last week and I still haven’t received an update. The keyboard needed to be replaced.
M: Ah, yes, Ms. Kramer. We have had a lot of work orders lately, so we are a little behind with repairs. Is the matter urgent?
W (33) Well, I just forgot to copy an important file off the hard drive that I need for my work.
M I can transfer that file onto a storage device for you. (34) Come to my office at your convenience.
Sai
W: Hello, this is Julia Kramer calling from Human Resources.(32) I gave your department a laptop computer to be fixed last week and I still haven’t received an update. The keyboard needed to be replaced.
M: Ah, yes, Ms. Kramer. We have had a lot of work orders lately, so we are a little behind with repairs. Is the matter urgent?
W (33) Well, I just forgot to copy an important file off the hard drive that I need for my work.
M I can transfer that file onto a storage device for you. (34) Come to my office at your convenience.
Câu 2 / 39
2. Câu hỏi
33. What is the woman unable to do?
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Câu 3 / 39
3. Câu hỏi
34. What does the man suggest doing?
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Câu 4 / 39
4. Câu hỏi
35. Why is the man calling?
Đúng
M: Hello, Ms. Turner. This is Michael Schmidt calling from the Yorkshire Seaside Hotel. It says here that you would like to be informed if a seaside room became available. (35) Well, someone has just canceled, so if you would like to upgrade, you may.
W: Oh, great. Thanks so much for informing me. (36) How much more is the upgraded room compared to the standard room?
M: Well, it will cost an extra $50 a night. However, the room comes with a larger bed and a hot tub. I recommend you visit our website to see pictures and information on the room,
W: OK.(37) I’ll look at your website and then call you back with my decision.
Sai
M: Hello, Ms. Turner. This is Michael Schmidt calling from the Yorkshire Seaside Hotel. It says here that you would like to be informed if a seaside room became available. (35) Well, someone has just canceled, so if you would like to upgrade, you may.
W: Oh, great. Thanks so much for informing me. (36) How much more is the upgraded room compared to the standard room?
M: Well, it will cost an extra $50 a night. However, the room comes with a larger bed and a hot tub. I recommend you visit our website to see pictures and information on the room,
W: OK.(37) I’ll look at your website and then call you back with my decision.
Câu 5 / 39
5. Câu hỏi
36. What does the woman inquire about?
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Câu 6 / 39
6. Câu hỏi
37. What does the woman say she will do?
Đúng
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Câu 7 / 39
7. Câu hỏi
38. Why is the man calling?
Đúng
M: Hello. Since I bought an air conditioner from your store, I have never changed the air filter. (38) Should I replace it soon?
W: When did you buy it? (39) We recommend changing the filter once a year at a minimum. If you suffer from allergies, you should change it even more often.
M: (39) Oh, I guess I’m due for a new filter then. How can I purchase a replacement?
W: Yes, we do. (40) All you need to tell us is the model number of your air conditioner. Do you happen to know it?
Sai
M: Hello. Since I bought an air conditioner from your store, I have never changed the air filter. (38) Should I replace it soon?
W: When did you buy it? (39) We recommend changing the filter once a year at a minimum. If you suffer from allergies, you should change it even more often.
M: (39) Oh, I guess I’m due for a new filter then. How can I purchase a replacement?
W: Yes, we do. (40) All you need to tell us is the model number of your air conditioner. Do you happen to know it?
Câu 8 / 39
8. Câu hỏi
39. How long has the man most likely used the air conditioner?
Đúng
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Câu 9 / 39
9. Câu hỏi
40. What information does the woman request?
Đúng
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Câu 10 / 39
10. Câu hỏi
41. What type of event are the speakers discussing?
Đúng
M: (41) Katrina, I’m going to pick you up at 5 o’clock to go to the rock festival. I had such a great time last year. I hope it’s even better this year.
W: Yeah, I’m excited too. (42) However, are you sure if we leave at 5:00 we will still get there on time? It starts at 5:30 and I think it takes at least an hour to get there.
M: Huh? (43) Isn’t it being held in Harpersville like last year?
W: (43) No, the festival is being held in Bristol this year. The festival organizers are expecting more attendees this year. They were concerned that there wouldn’t be enough parking spaces, so the moved it to Bristol.
Sai
M: (41) Katrina, I’m going to pick you up at 5 o’clock to go to the rock festival. I had such a great time last year. I hope it’s even better this year.
W: Yeah, I’m excited too. (42) However, are you sure if we leave at 5:00 we will still get there on time? It starts at 5:30 and I think it takes at least an hour to get there.
M: Huh? (43) Isn’t it being held in Harpersville like last year?
W: (43) No, the festival is being held in Bristol this year. The festival organizers are expecting more attendees this year. They were concerned that there wouldn’t be enough parking spaces, so the moved it to Bristol.
Câu 11 / 39
11. Câu hỏi
42. What is the woman concerned about?
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Câu 12 / 39
12. Câu hỏi
43. How is the event different from the one held last year?
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Câu 13 / 39
13. Câu hỏi
44. How did the man find out about the yoga class?
Đúng
M: (44) Stephanie, did you see the flyer hanging on the bulletin board in the hallway? It says a yoga class will be available to all employees free of charge. Are you planning on signing up?
W: Yeah, I saw that. (45) It looks like a great opportunity, but the class is held on Wednesday nights and that’s the same day as my jazz dance class.
M: Oh, I didn’t know you took a dance class.You have so many talents I didn’t know about. I would love to see you dance sometime.
W: (46) Well, actually, we are putting on a performance next month at the Mond Theater. I would be so happy if you and our team members came.
Sai
M: (44) Stephanie, did you see the flyer hanging on the bulletin board in the hallway? It says a yoga class will be available to all employees free of charge. Are you planning on signing up?
W: Yeah, I saw that. (45) It looks like a great opportunity, but the class is held on Wednesday nights and that’s the same day as my jazz dance class.
M: Oh, I didn’t know you took a dance class.You have so many talents I didn’t know about. I would love to see you dance sometime.
W: (46) Well, actually, we are putting on a performance next month at the Mond Theater. I would be so happy if you and our team members came.
Câu 14 / 39
14. Câu hỏi
45. Why can’t the woman attend the yoga class?
Đúng
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Câu 15 / 39
15. Câu hỏi
46. What will the woman do next month?
Đúng
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Câu 16 / 39
16. Câu hỏi
47. Who most likely is the woman?
Đúng
M: Hello, this is Axel Fischer calling. I placed an order last week for a blouse that I was going to give to my wife as a present. However, I think I bought the wrong size. (47) I’d like to cancel the order.
W: (48) I’m sorry, but that item was already shipped. You’ll have to wait until it arrives then return it. But don’t worry. We can still refund your purchase.
M: Oh, thanks. Wow, I’m surprised it was shipped so soon after the order was placed. By the way, will I have to pay for shipping?
W: Unfortunately, yes. According to our policy in this case you will have to pay for the return
shipping. (49) I’ll send you a return shipping label via e-mail. What’s your e-mail address?
Sai
M: Hello, this is Axel Fischer calling. I placed an order last week for a blouse that I was going to give to my wife as a present. However, I think I bought the wrong size. (47) I’d like to cancel the order.
W: (48) I’m sorry, but that item was already shipped. You’ll have to wait until it arrives then return it. But don’t worry. We can still refund your purchase.
M: Oh, thanks. Wow, I’m surprised it was shipped so soon after the order was placed. By the way, will I have to pay for shipping?
W: Unfortunately, yes. According to our policy in this case you will have to pay for the return
shipping. (49) I’ll send you a return shipping label via e-mail. What’s your e-mail address?
Câu 17 / 39
17. Câu hỏi
48. According to the woman, why can’t the item be refunded immediately?
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Câu 18 / 39
18. Câu hỏi
49. What does the woman say she will do?
Đúng
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Câu 19 / 39
19. Câu hỏi
50. Why was it hot inside the office?
Đúng
W: Here is the office space you asked me about. (50) It is hot inside because the air conditioners have been off, but usually the temperature is fine. What do you think?
M: It’s quite nice. There is a lot of natural sunlight which I really like.
W: Me too. It’s a little small but we only have five employees so it would be fine.
M: Is there any public transport close by? Some of our employees take the subway to work.
W: Yes. Actually, the Brighton Street stop is about a five minute walk so it’s pretty close.
M: (51)The only problem is the carpet. It’s quite dirty. Does the owner plan on changing it anytime soon?
W: (52) Actually, we are having new carpets put in next week. So don’t worry about that. If you sign the contract you won’t move your stuff in for a month.
M: That’s great. I think we will take it. When do we need to sign the contract?
W: I will prepare it when I get back to the office and we can sign it all tomorrow afternoon.
Sai
W: Here is the office space you asked me about. (50) It is hot inside because the air conditioners have been off, but usually the temperature is fine. What do you think?
M: It’s quite nice. There is a lot of natural sunlight which I really like.
W: Me too. It’s a little small but we only have five employees so it would be fine.
M: Is there any public transport close by? Some of our employees take the subway to work.
W: Yes. Actually, the Brighton Street stop is about a five minute walk so it’s pretty close.
M: (51)The only problem is the carpet. It’s quite dirty. Does the owner plan on changing it anytime soon?
W: (52) Actually, we are having new carpets put in next week. So don’t worry about that. If you sign the contract you won’t move your stuff in for a month.
M: That’s great. I think we will take it. When do we need to sign the contract?
W: I will prepare it when I get back to the office and we can sign it all tomorrow afternoon.
Câu 20 / 39
20. Câu hỏi
51. What is the man’s problem with the office?
Đúng
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Câu 21 / 39
21. Câu hỏi
52. How does the woman respond to the man’s problem?
Đúng
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Câu 22 / 39
22. Câu hỏi
53. What are the speakers discussing?
Đúng
M: (53) OK, Ms. Florence, I have talked with my colleagues about purchasing your officebuilding. The total offer including tax is three team hundred thousand dollars.
W: That’s much lower than I had expected. (54)I’ve had several other offers that are higher than that from other real estate agents.One agent offered me three hundred and fifty thousand to dollars.
M: Well, there is room for negotiation. We are very the interested in the property so I will pay more if you have other offers. We would like to sign a contract as soon as possible.
W: (55) I’m pleased you can match their offer. I will give you a call this afternoon and we can arrange the contract.
Sai
M: (53) OK, Ms. Florence, I have talked with my colleagues about purchasing your officebuilding. The total offer including tax is three team hundred thousand dollars.
W: That’s much lower than I had expected. (54)I’ve had several other offers that are higher than that from other real estate agents.One agent offered me three hundred and fifty thousand to dollars.
M: Well, there is room for negotiation. We are very the interested in the property so I will pay more if you have other offers. We would like to sign a contract as soon as possible.
W: (55) I’m pleased you can match their offer. I will give you a call this afternoon and we can arrange the contract.
Câu 23 / 39
23. Câu hỏi
54. Why does the woman say “I’ve had several other offers that are higher than that from other real estate agents”?
Đúng
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Câu 24 / 39
24. Câu hỏi
55. Why is the woman pleased?
Đúng
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Câu 25 / 39
25. Câu hỏi
56. Where do the speakers most likely work?
Đúng
W: Hi, Simon. I just got a phone call from Joseph Hardy at Datsio Construction. (56) He is wondering whywe have not started construction on the Marsha Tower yet. He wants to begin construction as soon as possible because they are losing money while they wait.
M: I see. My lawyers are still going over some of the clauses in the contract that may need changing.
(57) I’ve been meaning to visit him but I have been busy with the new mall we are building on West Point.I’ll go down this afternoon and have a talk with him.
W: Okay, I understand. It’s probably best we make sure that the contract is right before you sign it. (58) I’ll call Joseph and organize a meeting time and I’ll e-mail and tell you what time to go and see him.
Sai
W: Hi, Simon. I just got a phone call from Joseph Hardy at Datsio Construction. (56) He is wondering whywe have not started construction on the Marsha Tower yet. He wants to begin construction as soon as possible because they are losing money while they wait.
M: I see. My lawyers are still going over some of the clauses in the contract that may need changing.
(57) I’ve been meaning to visit him but I have been busy with the new mall we are building on West Point.I’ll go down this afternoon and have a talk with him.
W: Okay, I understand. It’s probably best we make sure that the contract is right before you sign it. (58) I’ll call Joseph and organize a meeting time and I’ll e-mail and tell you what time to go and see him.
Câu 26 / 39
26. Câu hỏi
57. What does the man mean when he says “I’ve been meaning to visit him”?
Đúng
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Câu 27 / 39
27. Câu hỏi
58. What will the woman include in her e-mail?
Đúng
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Câu 28 / 39
28. Câu hỏi
59. What kind of work are the men doing?
Đúng
M1: OK, Ms. Mendez.(59) The total cost to repaint the foyer will be around four thousand dollars. That includes after service for six months if you have any problems with our work.
W: Hmm… That’s more expensive than I thought it would be. Our budget was three thousand dollars. Why is the price so high?
M2:(60) I can explain why the price is over your budget. It is because the old paint is peeling badly in some areas. We have to remove it all before repainting, which takes a long time. If you had repainted it earlier it would be less expensive.
M1: In the future I would recommend painting it every 7 years.
W: OK. I thought I was being over charged, but that makes sense.(61) You can go ahead and begin painting on the first weekend of August.
Sai
M1: OK, Ms. Mendez.(59) The total cost to repaint the foyer will be around four thousand dollars. That includes after service for six months if you have any problems with our work.
W: Hmm… That’s more expensive than I thought it would be. Our budget was three thousand dollars. Why is the price so high?
M2:(60) I can explain why the price is over your budget. It is because the old paint is peeling badly in some areas. We have to remove it all before repainting, which takes a long time. If you had repainted it earlier it would be less expensive.
M1: In the future I would recommend painting it every 7 years.
W: OK. I thought I was being over charged, but that makes sense.(61) You can go ahead and begin painting on the first weekend of August.
Câu 29 / 39
29. Câu hỏi
60. What can the man explain?
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Câu 30 / 39
30. Câu hỏi
61. When does the woman want the men to begin work?
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Câu 31 / 39
31. Câu hỏi
62. What is the woman trying to do?
Đúng
W: Excuse me?(62) I’m on a diet at the moment so I’m looking for some healthier food options. I like to have cereal in the morning, can you recommend something for me? My nutritionist said I should eat a lot of protein.
M: There are many different breakfast options. One of my favorites is the new Protein Plus range. It has oats, fruits, and extra protein added. Here, take a look.
W: Hmm, this looks delicious!(63) But my nutritionist said I should keep my sugar intake below 20 grams a day.One serving of this cereal contains 28 grams!
M: Yes. In that case,(64) I recommend that you try having eggs in the morning with some coffee. Then you can eat some sugar later in the day.
Sai
W: Excuse me?(62) I’m on a diet at the moment so I’m looking for some healthier food options. I like to have cereal in the morning, can you recommend something for me? My nutritionist said I should eat a lot of protein.
M: There are many different breakfast options. One of my favorites is the new Protein Plus range. It has oats, fruits, and extra protein added. Here, take a look.
W: Hmm, this looks delicious!(63) But my nutritionist said I should keep my sugar intake below 20 grams a day.One serving of this cereal contains 28 grams!
M: Yes. In that case,(64) I recommend that you try having eggs in the morning with some coffee. Then you can eat some sugar later in the day.
Câu 32 / 39
32. Câu hỏi
63. Look at the graphic. Which ingredient is the woman concerned about?
Đúng
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Câu 33 / 39
33. Câu hỏi
64. What does the man recommend the woman do?
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Câu 34 / 39
34. Câu hỏi
65. What does the man say he will do on the weekend?
Đúng
M: Hi, I need this suit cleaned.(65) I’m going overseas on a business trip on the weekend and all my suitsare getting a bit old now. How much would it cost to clean this?
W: Hmm…(66) Usually twenty dollars. But this one will cost a bit more.
M: Really? On your price list, it says twenty dollars.
W: Well, yes, but you’re very tall. This suit is going to take longer to clean and require more products. It will incur an additional surcharge.
M: Hmm… Maybe I will take it somewhere else. That doesn’t seem fair.
W:(67) OK. I will do it for twenty dollars. And whenever you need a suit cleaned, please come back to
me.
Sai
M: Hi, I need this suit cleaned.(65) I’m going overseas on a business trip on the weekend and all my suitsare getting a bit old now. How much would it cost to clean this?
W: Hmm…(66) Usually twenty dollars. But this one will cost a bit more.
M: Really? On your price list, it says twenty dollars.
W: Well, yes, but you’re very tall. This suit is going to take longer to clean and require more products. It will incur an additional surcharge.
M: Hmm… Maybe I will take it somewhere else. That doesn’t seem fair.
W:(67) OK. I will do it for twenty dollars. And whenever you need a suit cleaned, please come back to
me.
Câu 35 / 39
35. Câu hỏi
66. Look at the graphic. What is the suit made of?
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Câu 36 / 39
36. Câu hỏi
67. What does the woman say she will do?
Đúng
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Câu 37 / 39
37. Câu hỏi
68. Who most likely are the speakers?
Đúng
W: Hi, Jimmy. Just checking up on you.(68) Are you finished installing the wiring for the lighting in theOlive Cosmetics building?
M: I’m nearly finished. There were some problems with the electrical box so I had to fix some old fuses, so it took longer than expected.
W:(69) OK. I’m nearly finished the lighting on the first floor, but (70) I need help installing some cables in the roof. Can you come downstairs when you are finished?
M: Sure. This will take me another twenty minutes then I will come down.
Sai
W: Hi, Jimmy. Just checking up on you.(68) Are you finished installing the wiring for the lighting in theOlive Cosmetics building?
M: I’m nearly finished. There were some problems with the electrical box so I had to fix some old fuses, so it took longer than expected.
W:(69) OK. I’m nearly finished the lighting on the first floor, but (70) I need help installing some cables in the roof. Can you come downstairs when you are finished?
M: Sure. This will take me another twenty minutes then I will come down.
Câu 38 / 39
38. Câu hỏi
69. Look at the graphic. Where is the woman currently working?