Preparation Toeic LC Unit 9 – Part 3 ( At Public Places )

M: Did you enjoy your stay?

W: Yes, it was fantastic. Everything was great, including the service and food. Thanks. Actually, I need to catch a plane that leaves in about two hours. When does the airport express bus arrive here? I think that’s the quickest way to get to the airport.

M: That’s right. The shuttle bus runs every 20 minutes.

So it will be here in 10 minutes.

W: That’s perfect. Oh, I drank a can of soda in the minibar.

M: Okay. We already have your credit card information on file. So you just need to sign at the bottom of the receipt.

W: Valley Hotel. How can I help you?

M: Hello. I would like a room for today and tomorrow.

W: You are in luck. There has been a cancelation. The only room available is a twin room with a harbor view. It costs 150 dollars including tax, and you also get a free continental breakfast.

M: That sounds great. I’ll take it.

W: Okay. I need your credit card information.

W: Hello. I’m staying at this hotel, and I’d like to go to the High Peak this morning. Do you have a map of this city?

M: Sure. Here it is. We are here, and the High Peak is on the other side of the river.

W: I see. Is it within walking distance? It looks a bit far.

M: It might take more than 20 minutes if you walk. I think it’s better to take public transportation. A bus stop is right around the corner.

W: That’s a great idea. How much is the bus fare? I don’t have much cash.

M: You can buy a city card with a credit card. You can use it for transportation and parking.

W: Great. Thanks for your help.

W: Here is an arrival card for immigration, sir.

M: Thanks. Can I get one more for my wife? She is in the bathroom at the moment.

W: Sure. Do you have a pen? I can lend you one if you want.

M: That will be nice. Do I have to write in capital letters?

W: Yes, you do. You should also fill it out in black ink.

M: I see. Thanks for your help.

W: Good afternoon. May I have your passport, please?

M: Here you go.

W: You are flying to Boston at 4:40 P.M. Are you checking in these bags?

M: No, just this one. I’ll carry this small suitcase.

W: Okay, please place your bag on the scale.

M: All right. I am changing planes in New York. Do I need to pick up my luggage there?

W: No, it’ll go straight to Boston. You can pick it up there. Here is your boarding pass. Your gate number is 108, and 46E is your seat number. It’ll start boarding at 3:20, and the gate will close at 3:50. Enjoy your flight.

M: Isn’t this the baggage claim for flight JK114?

W: Yes, it is. Are there any problems?

M: I can’t see my luggage. I checked in two big suitcases.

W: Oh, I’m sorry. Do you see the airline counter over there? You can fill in a missing luggage report there.

M: When can I get them back?

W: Probably in two or three days. Again, we are really sorry for the inconvenience. We will get them delivered to the address on the report as soon as we find them.

W: Excuse me, sir. I have a baggage problem. I’ve been waiting here for more than 30 minutes, but my luggage hasn’t arrived yet. Everyone else has already left with their bags.

M: What airline did you fly with? This baggage claim is for a New Zealand Airline flight from Auckland.

W: I am sure this baggage claim area is for flight NZ552. I think the luggage I checked in is missing. Who should I report this to?

M: I’m so sorry, ma’am. You can find the airport information counter 50 meters from here. It’s right next to Exit B. The airline staff there will help you find your luggage. Don’t worry too much though. Most missing bags are found in the first 24 to 48 hours.

M: Good afternoon. I’m staying in Room 1021. Do you have a rental service for clothing? I’d like to rent a tuxedo because I’m attending an awards ceremony this Friday.

W: Unfortunately, we don’t. If you want, I can recommend a rental shop located around the corner. It has a great selection of men’s clothing.

M: I’d love that. Thank you.

W: Here are the location and phone number. It is open from 9 A.M. to 7 P.M.

M: Thanks. One more thing. I need to get this shirt dry-cleaned. Do you provide dry-cleaning services?

W: We sure do. Please leave it with me, and I’ll have it ready for you by tomorrow.